Privacy Policy
Introduction
Welcome to Zephyr Charters. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you making a booking via our website zephyrcharters.com.au or use our services.
Information We Collect
We may collect and process the following types of information about you:
Personal Information
Contact Information: Name, email address, phone number, and mailing address.
Booking Information: Details of your bookings and reservations, including dates, times, and special requests.
Payment Information: Credit card details and billing address.
Communication Data: Information contained in or relating to any communication that you send to us or send through our website (including metadata associated with the communication).
Usage Data
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use the information we collect in the following ways:
To Provide Services: To process and manage your bookings and reservations, and to deliver the services you have requested.
To Improve Our Services: To enhance the experience of our website and services, and to understand how our customers use our services.
To Communicate with You: To send you updates, confirmations, and other essential communications related to your bookings and our services.
For Marketing: To send you promotional offers and updates about our services, via email and sms but subject to your marketing preferences.
For Legal and Security Reasons: To comply with legal obligations, protect our rights and interests, and ensure the safety and security of our website and services.
Sharing Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following circumstances:
Service Providers: We may share your information with third-party service providers who assist us in operating our charters, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.